Repositioning DTS: A New Story for a Strategic Tech Partner

CPG | DTS | 2025

Unclear communication about what DTS does and how it connects to the business weakened internal perception and belonging within the function. We partnered with DTS to create a narrative that reflects its true strategic role.


We moved DTS from a fragmented, back-office perception toward a unified strategic narrative, starting with listening sessions, then co-creating the story and the visual identity to bring it to life.

How we did it

Listening & Co-Creation

We ran listening sessions with internal and external stakeholders, then facilitated a co-creation workshop with DTS's core team.

Strategic Narrative

We defined a new DTS essence and positioning as a trusted tech partner in a strategic narrative aligned with the business agenda. 

Visual Identity

We designed a visual identity system to bring the new narrative to life, exploring two rebrand pathways for DTS's evolving structure.

OUTCOME

A validated narrative and a set of visual identity options, ready to pick back up once the area completes its restructuring.

3

Strategic identity pillars defined

2

Rebrand pathways explored